Welcome to Toy Store! We’re delighted to have you visit our magical world of toys. These Terms and Conditions are designed to create a safe, transparent, and joyful shopping experience for all our customers. By using our website, you agree to these terms – let’s work together to make playtime magical!
1. Who We Are and Our Promise
Toy Store is your trusted partner in creating magical play experiences. We specialize in educational toys, stuffed animals, and creative play materials that spark imagination and learning.
🎯 Our Target Customers
We proudly serve families with children of all ages, educators, and anyone who believes in the power of play! Our products are carefully selected to support learning and development while bringing joy to children worldwide.
2. Your Account Responsibilities
When you create an account with us, you agree to:
- Provide accurate and complete information
- Maintain the security of your password
- Promptly update any changes to your information
- Be responsible for all activities under your account
- Notify us immediately of any unauthorized use
3. Products and Quality Promise
🎁 Our Product Range
We offer a wonderful selection including:
- Educational & Learning Toys
- Bilingual & Math Toys
- Craft Materials & Engineering Toys
- Stuffed Animals (Dinosaurs, Farmyard, Jungle, and more!)
- Fidget Toys & Activity Tables
⭐ Quality Assurance
Every toy is selected with care to ensure:
- Age-appropriate design and safety
- Educational value and play potential
- Durability and child-friendly materials
- Compliance with international safety standards
Note: Product colors may vary slightly from website images due to monitor settings. We strive to represent our toys accurately!
4. Ordering and Payment
🛒 Placing Orders
When you place an order, you:
- Confirm that all information provided is accurate
- Agree to pay the total amount including shipping
- Receive order confirmation via email
- May cancel within 2 hours of ordering by contacting us
💳 Payment Methods
We happily accept:
- Visa
- MasterCard
- JCB
- PayPal
Security First: All payments are processed through secure, encrypted systems to protect your financial information.
5. Shipping and Delivery
🚚 Processing Time
We work like busy elves! Orders are processed within 1-2 business days (excluding weekends and holidays).
📦 Shipping Options
- Standard Shipping: $12.95 via DHL or FedEx (10-15 days after shipping)
- Free Shipping: Available on orders over $50 via EMS (15-25 days after shipping)
🌍 International Shipping
We ship worldwide (except some remote areas in Asia). International customers are responsible for any customs duties or taxes.
6. Returns and Exchanges – Our Happiness Promise
🔄 Return Policy
We accept returns within 15 days of delivery if your child isn’t completely delighted!
✅ What Can Be Returned
- Unopened items in original packaging
- Stuffed animals with original tags attached
- Unused toys with all accessories
❌ What Cannot Be Returned
- Opened Clay, Putty & Compounds (hygiene reasons)
- Opened or partially used Kids’ Crafts
- Stuffed animals without original tags and packaging
- Damaged or worn items
💸 Refunds
Refunds are processed to your original payment method within 3-5 business days of receiving your return. Original shipping costs are non-refundable.
7. Intellectual Property
All content on our website – including images, text, logos, and product descriptions – is owned by Toy Store and protected by copyright laws. You may not:
- Copy or reproduce any content without permission
- Use our trademarks or logos without authorization
- Create derivative works based on our content
We encourage sharing the joy of toys, but please respect our creative work!
8. Limitation of Liability
While we take every precaution to ensure toy safety and website security, Toy Store’s liability is limited to the purchase price of the products. We’re not responsible for:
- Indirect damages or lost profits
- Shipping delays beyond our control
- Improper use of toys
- Technical issues with third-party services
Safety First: Always supervise children during play and follow age recommendations on toy packaging.
9. Your Responsibilities
As our valued customer, you agree to:
- Use our website and products lawfully
- Provide accurate shipping and payment information
- Inspect toys upon delivery and report issues promptly
- Follow age recommendations and safety guidelines
- Supervise children during play with small parts
10. Changes to Terms
We may update these terms to reflect changes in our practices or legal requirements. The “Last Updated” date at the bottom will indicate when changes were made. Continued use of our website means you accept the updated terms.
🎪 Questions? We’re Here to Help! 🎪
Email: [email protected]
Mail: 15 Taft Street, Quincy, US 02169
Response Time: Usually within hours – because we know toy emergencies can’t wait!